Markets Insider February 12, 2023 1 min read

Americans are completely addicted to free shipping. It just makes us spend more.

"It's a conundrum," said Krish Iyer, vice president of strategic partnerships at Auctane which owns ShipStation and Stamps.com. "Having some type of free shipping option is now a permanent expectation."

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Emilie Bingham

ShipStation Global

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